FAQs

အောက်ပါ လိပ်စာသို့သိလိုသည်များမေးမြန်းနိုင်ပါသည်-

                    No.132, Strand Road, Kyauktada Township, Yangon, Myanmar, Customs Department, Public Relation Section. Ph no: 951391435 Ext (150)

ထုတ်ကုန်သွင်းကုန်လုပ်ငန်းများနှင့်ပတ်သက်၍အောက်ပါဖုန်းနံပတ်များသို့ဆက်သွယ်မေးမြန်းနိုင်ပါသည်-

                 ညွှန်ကြားရေးမှူး(ထုတ်/သွင်း)                     ဝ၁-၃၈၀၇၂၅

                 ဒုတိယညွှန်ကြားရေးမှူး(ထုတ်/သွင်း)          ဝ၁-၃၈၇၁၅၁


နယ်မြို့များမှသိလိုသည်များဆက်သွယ်မေးမြန်းနိုင်ရန်-

                  ညွှန်ကြားရေးမှူး(နယ်ရုံး)                            ဝ၁-၃၈၂၈၅၁

                  ဒုတိယညွှန်ကြားရေးမှူး(နယ်ရုံး)                 ဝ၁-၃၈၂၈၅၂

                  မန္တလေး                                                      ဝ၂-၇၃၀၃၂၇ / ဝ၂- ၇၀၃၂၈

                  တောင်ကြီး                                                  ဝ၈၁-၂၁၃၂၇/ ဝ၈၁-၂၁၁၅၈

                   တာချီလိပ်                                                   ဝ၈၄-၅၁၀ဝ၅

                   မော်လမြိုင်                                                 ဝ၅၇-၂၄၄၈၆/ ဝ၅၇-၂၁၀၁၄

                   ဘားအံ                                                       ဝ၅၈-၂၁၈၀၈

                   စစ်တွေ                                                       ဝ၄၃-၂၁၀၁၉/ ဝ၄၃-၂၁၆၈၆

                   လားရှိုး                                                        ဝ၈၂- ၂၃၇၁၃/ဝ၈၂-၂၃၀၆၈

                   မူဆယ်                                                        ဝ၈၂-၅၀၅၂၄

                   မြိတ်                                                            ဝ၅၉-၄၁၄၁၆

                   ထားဝယ်                                                     ဝ၅၉-၂၁၂၃၆

                   ကော့သောင်း                                              ဝ၅၉-၅၁၀ဝ၅



                     Customs contact numbers

Address:          ¨           No.132, Strand Road, Kyauktada Township, Yangon City,Myanmar.

                                    ¨           Telephone: Public Relation Section 01-391435 Ext (150)

                                    ¨           E-mail: mcd.ygn@mptmail.net.mm

                                    ¨           Duty officer: Telephone:(951) 391442

                                    -           Director (Import/Export)   (951) 380725

                                    -           Deputy Director (Export/Import)  (951) 387151

                                   -            International Section, Admin Division  (951) 387161

If you write to us or e-mail us -

            We aim to acknowledge your communication within seven working days and to respond within 20 working days of receipt of your e-mail or written correspondence. If we cannot fully answer your query in that time we will give you an interim response and advise you as to when a final response can be expected. We will respond to your query, or take your details and arrange for the appropriate person to return your call as soon as possible.

More information

            You can find out more about Customs by requesting an officer in-charge or a Divisional  Director  concerned  or  top  management  for  an  appointment  for  a  colloquy on  specific  topics  you  interesed  in.

 


Publication relating to information on customs

Information relating to our services includes -

            ¨           Customs Guide for travellers

            ¨           Customs News Journals

            ¨           Customs Annual Magazines

           -            Myanmar Customs Website

Complaints and Compliments

want to make a complaint or compliment or suggestion you can write to the following offices

            ¨           Director-General

                        Customs Department

                        132 Strand Road, Yangon, Myanmar.

            ¨           Deputy Director - General

                        Customs Department

                        132 Strand Road, Yangon, Myanmar.

            ¨           Director

                        Administration Division

                        Customs Department

                        132 Strand Road, Yangon, Myanmar.

           

All  information  will  be  treated  confidentially.  If  you  would  not  like to send your complaint  to  Customs  Department  you  may  take  your  complaint  to  a  higher authority  such  as  the  Ministry  of  Finance  and  Revenue.